Overview
When a workflow is set to Draft Mode, all responses are drafted into Conversations, where you can use Eloquens AI's tools to carefully review, edit, and refine AI-generated email responses to ensure they align with your desired tone, context, and quality before sending.
Features and Steps
Editing Drafts:
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Navigate to the "Conversations" section and open a thread marked with the Draft Indicator.
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Review the AI-generated draft displayed in the conversation view.
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Make changes directly within the draft editor to refine the response.
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Adjust the tone, add missing details, or correct any errors to ensure the response aligns with your requirements.
Regenerating Responses:
- If the initial draft doesn't meet your expectations, click the Regenerate button.
- The AI will create a new version of the draft based on the email context and any updates you provide.
- You can regenerate multiple times to explore different variations of the response.
Sending the Email:
- Once satisfied with the draft, click the Send button.
- The email will be sent to the recipient(s), and the conversation will be updated to reflect the sent status.
- If you’re not ready to send, the draft will remain saved for further review.
By using Draft Mode, you maintain full control over your email communications, ensuring professionalism and alignment with your organizational standards. This is usually done when you are starting a new workflow and in the process of refining the Email Persona instructions or knowledge.