AI Model Usage
- Eloquens AI employs advanced “frontier AI models”, e.g. those from OpenAI and Anthropic.
- We continuously review and update our models to ensure cutting-edge performance.
User Data Protection
- No Model Training With User Data: Your data is never used to train or retrain the models from our vendors.
- AWS Infrastructure: Data is processed and stored securely using AWS in the United States or Europe benefiting from AWS’s SOC2, ISO27001, ISO27018, and ISO27000 certifications. To access these instances, we have https://app.eloquens.ai, which is the Global Instance (hosted in the U) and https://app-eu.eloquens.ai, which is the EU instance (hosted in the EU) - to comply to GDPR requirements.
- Security Measures: We apply robust technical and organizational safeguards, including encryption and strict access controls.
- Data Deletion Rights: Users have the right to delete their data, subject to a 30-day retention period during which the data is securely stored in backup archives before permanent removal. You can do this by going to Profile >> Settings >> Profile >> Delete Account
- Privacy Policy: For full details, see our Privacy Policy.
Commitment to Compliance
Eloquens regularly audits its data handling and security measures to align with evolving regulations and industry standards.